Terms and Conditions of Use

These terms and conditions of use are a legal agreement between NEW AWAKENINGS GOURMET COFFEE and you, and describe the rules and conditions by which you may use our website. The Site is owned and controlled by NEW AWAKENINGS GOURMET COFFEE. Your use of this website constitutes your agreement to these terms. By using this website, you agree to be bound by these terms and related conditions specific to our website. If you do not agree to these terms & conditions,please do not use this website.NEW AWAKENINGS reserves the right to modify or change these terms from time to time without prior notice to you. Going forward,please do not hesitate to periodically visit this section of our website to review the current version of these terms and conditions. Again,by using our website, you agree to the most current version of the posted terms and conditions.BY USING OUR WEBSITE, YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTAND THIS AGREEMENT AND AGREE TO BE BOUND BY ITS TERMS AND ADHERE TO ITS CONDITIONS. YOU FURTHER AGREE THAT THIS AGREEMENT IS THE COMPLETE AND EXCLUSIVE STATEMENT OF THE AGREEMENT BETWEEN YOU AND NEW AWAKENINGS GOURMET COFFEE SPECIFIC TO THIS WEBSITE.

Website Content and Limits on Use

We are providing this e-commerce website as a service to our customers for convenient purchase of our coffee products. Unless otherwise noted, all website content and functionality, including images, illustrations, designs, icons, photographs, video clips, software, and written and other content that are part of our website, including all copyright, trademark, patent, and any other intellectual property rights therein is owned or licensed by NEW AWAKENINGS GOURMET COFFEE. This particular website and all its content are provided by NEW AWAKENINGS GOURMET COFFEE and intended solely for your personal use. You agree that if you download or print any images from our website you do so solely for your own personal use and will not remove any copyright, trademark, and other notices that appear within this specific website.

User Name/Password

In order to establish and conveniently utilize an account on this website,you must be at least eighteen (18) years old and create a Username and Password. You are solely responsible for keeping your Username and Password confidential and secure, and you are responsible for all actions taken while using your Username and Password. By registering, you may agree to receive communications and promotional materials from NEW AWAKENINGS GOURMET COFFEE.

User-Generated Content

By sending, posting, or otherwise providing to NEW AWAKENINGS GOURMET COFFEE any comments, content, reviews, or other materials, such materials will be treated as non-confidential and non-proprietary.

Trademark Notice

NEW AWAKENINGS GOURMET COFFEE and all affiliated names and logos and all related product and service names, design marks and slogans are the proprietary property of NEW AWAKENINGS GOURMET COFFEE. All rights are reserved. Site visitors are not authorized to use any NEW AWAKENINGS-related name or mark in any advertisement, publicity or in any other commercial manner without prior written consent from NEW AWAKENINGS GOURMET COFFEE.

Conditions of conduct

You agree to follow the conduct rules listed below:

  • You will not knowingly provide or post any false, misleading, or fraudulent information.
  • You will not use this website for any illegal purpose, nor will you provide or post any material or information in violation of any applicable law or regulation.
  • All information provided or posted by you will not violate the copyright rights, right of publicity or privacy or any other proprietary rights of any third party.
  • Information provided or posted by you will not violate the trade secret rights of any third party.
  • Information provided or posted by you must not be defamatory, harassing, offensive, threatening, obscene, or otherwise inappropriate or disruptive.
  • You will not hold yourself out as someone you are not or otherwise impersonate any other person while using the website.
  • You will not interfere or tamper with the functioning of the website, nor will you attempt to gain access to information or control of the website.
  • You will not use the website to transmit any spyware, virus or similar destructive program or code.
  • You will not compile any database or list of other website visitors, nor will you use this website to facilitate the sending of any spam, bulk email, or email offering to sell goods or provide services without expressed written permission by NEW AWAKENINGS GOURMET COFFEE.
  • You will not access or attempt to access any restricted portion of our website unless you have specifically been granted access by NEW AWAKENINGS GOURMET COFFEE.


Site Access

We may decide to discontinue all or portions of this website at any time. We may elect to block or limit your access to our website if: (1) you violate any of our specified terms and/or fail to adhere to posted conditions; (2) you violate any applicable law or regulation relating to your use of our website; (3) you engage in any conduct which we, in our sole discretion, believe is offensive, harmful, defamatory, or otherwise harmful to us or others. Please note that if you are accessing our website via a mobile device, standard fees may be incurred. Check with your mobile service provider for details.

Specific product-related clarifications


  • Minimum order on our TWO ounce coffee packages is FOUR(4) packs at the regular price of $4.95/ 2 oz.pack.This condition is predicated upon our intention of securing appropriate reduction of shipping costs to our customers.(In the case you wish to order only a single 2 oz. pack,please contact our customer service representative at:888-546-0455 for assistance)
  • ALL products sold by NEW AWAKENINGS GOURMET COFFEE are of ETHIOPIAN origin and are certified USDA ORGANIC except for DECAFFEINATED OFFERINGS, (i.e.Goodnight Kiss). *The TRILOGY consists of any THREE coffee offerings combined as specified by you at time of ordering.
  • If you fail to specify the type of coffee(i.e. Ground,whole bean,etc.)with your final order,we will send GROUND coffee variety of your choice in order NOT to delay shipment of your order. * All NEW AWAKENINGS GOURMET COFFEE Brands are Certified Fair Trade until further notice.
  • "For the Farmer" Certification is a specific amount via membership contributed to specifically and directly benefit Ethiopian farmers and is NOT added to the price of our coffee products.(Further program details to be announced)


Product information,pricing and availability

The products displayed on our website are available for purchase, and may also be available in disclosed affiliated third party retail e-commerce websites. The products and prices displayed on our website are subject to change at any time with or without notice. The prices or items in any particular third party e-commerce store may be different from those appearing on our website.Your placement of an order through our website constitutes your offer to purchase the coffee items selected by you. We may accept or reject your offer, and your offer is accepted by us only when a confirmed notification is given.
Occasionally there may be information on our website that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice, even after an order may be placed or confirmed. In the event a product ordered is no longer available, not available at the advertised price, or if the price has increased, we may decline your offer or we may contact you to confirm whether you would like to continue with your purchase given the new availability and pricing information.
In connection with placing an order, you may be asked by New Awakenings Gourmet Coffee to supply certain information, including, but not limited to, credit card or other payment information. You agree to provide us with information that is accurate, complete and current, and to comply with the terms and conditions of any agreement that you enter in connection with your purchase of any product or service. You are responsible for all charges incurred by users of your account, credit card or other payment mechanism, as well as for paying any applicable taxes.


Please review our Privacy Policy posted within this website to clearly understand our privacy practices in your behalf.

Fraud Prevention

New Awakenings Gourmet Coffee reserves the right to request further information from you to deter or investigate potential fraudulent transactions. This information may include, but is not limited to, a copy of the credit card statement that was used to complete the offers, in order to ensure a stolen credit card was not used.New Awakenings Gourmet Coffee reserves the right to place any order on hold, for any reason, in order to investigate potentially fraudulent activity involving this website. All decisions by New Awakenings Gourmet Coffee regarding fraud or suspected fraud are binding and final.


To the maximum extent permitted by applicable law, by visiting and using our website, you agree to hold harmless New Awakenings Gourmet Coffee,from and against all claims, actions, demands, liabilities, judgments and settlements, including, without limitation, from any direct, indirect, incidental, consequential, special, exemplary, punitive or any other claim you may incur in connection with your use of our website, including, without limitation, any economic harm, personal injury, lost profits, damages to business, data or computer systems, or any damages resulting from reliance on any content or resulting from any interruptions, work stoppages, computer failures, deletion of files, errors, omissions, inaccuracies, defects, viruses, delays or mistakes of any kind, even if you have previously advised

Shipping Methods and Costs

NEW AWAKENINGS GOURMET COFFEE asks that you please allow up to 2 weeks from the time you place your order for your very first Auto Delivery order to arrive. Afterwards, your ongoing shipments will arrive on a schedule you choose.

All coffee coffee product orders are shipped within TWO business days. However, please allow up to 2 weeks for your coffe to arrive at your doorstep.

PLEASE NOTE: The United States Postal Service has restrictions that prohibit shipments of coffee to certain APO addresses. NEW AWAKENINGS GOURMET COFFEE does not ship to General Delivery addresses.All non-Auto Delivery coffee orders of in-stock coffee items are shipped within 2 weeks. Shipping charges will be added based on your total purchase amount.

All non-Auto Delivery coffee and accessory orders placed online will be sent via a designated carrier or US Postal Service, with the following exceptions:

  • Shipments to P.O. Box addresses and APO/FPO addresses will be delivered by the US Post Office.
  • Shipments to AK, HI and U.S. Territories will be delivered through the US Postal Service.

Our Guarantee & Return Policy

All products come with our Satisfaction Guarantee. If for any reason, you are not completely satisfied with your NEW AWAKENINGS GOURMET COFFEE purchase, simply contact us at 1-888-546-0455 within 45 days of receiving the product to exchange it or return it for a full refund, less any shipping and handling charges you may have incurred.


Please submit any cancellation via e-mail to info@newawakeningscoffee.com or call our customer service at 1-888-546-0455.E-mail cancellations must contain the following required information: First name,last name,order number and e-mail address.This information must be identical to the information originally submitted on your order.Please provide contact information so that we may contact you if we have inquiries regarding the cancellation of your order.


Our website is not intended for minors. Minors and children (persons under the age of 18) are not eligible to use this website unsupervised and we ask that minors and children do not register for an account or submit any personal information to us. By using this website unsupervised, and/or registering for an account, you warrant that you are 18 years of age or older.


Unless otherwise specified, our website and the content thereof are displayed solely for the purpose of promoting our products and services offered by our company. These terms shall be construed in accordance with the laws of the State of California, U.S.A., without regard to any conflict of law provisions. Any dispute arising under this agreement shall be resolved exclusively by the state and/or federal courts of the State of California, U.S.A. By using our website, you agree and submit to the personal jurisdiction and venue of such courts.


The Terms shall remain effective until terminated as outlined herein. You agree that New Awakenings Gourmet Coffee in its sole discretion may terminate your password, account (or any part thereof), or use of our specific website, and remove and discard any content within the website, at any time and for any reason.

New Awakenings Gourmet Coffee
All rights reserved.

Any questions and/or concerns specific to any portion listed under our terms and conditions,please do not hesitate to contact us for further clarification at: